Proven Processes, Dramatic Results

Three Phases of Process Improvement

With so many options, it can be difficult to choose the correct system configuration for your business process improvements needs — and even more challenging to find an experienced technology partner to design and implement effective solutions. That’s where Confluent comes in. We understand business processes, make sound recommendations for improvement, and guide customers through proven processes to achieve dramatic results. In three key phases of project delivery, we offer full end-to-end solutions to meet specific needs.


  • Short and long-term objectives
  • Current and future processes and goals
  • Project kickoff
  • Build project team and gather input
  • Phased project roadmap
  • Project backlog and plan


  • Process definition and user feedback
  • Develop to design
  • Solution development
  • System, process, and integration testing
  • Releasable user-friendly solution
  • Training and admin materials


  • End user training
  • Go-live support and celebration
  • Training, knowledge transfer, and support
  • Production environment deployment
  • Successful go-live
  • High user adoption